Accessibility
statement.

Last reviewed: 8 September 2026

Our aim

We aim to meet WCAG 2.2 Level AA. That is the standard used by UK public bodies, and we hold ourselves to it because a storefront nobody can use is not a storefront.

What we have done

These are verified, not aspirational:

• Colour contrast. Body text meets the 4.5:1 minimum against its background, and large headings meet 3:1. The palette was rechecked after the site was redesigned.
• Keyboard access. Every control is reachable and operable by keyboard, with a visible focus ring. The cart and menus close with Esc.
• Skip link. A "Skip to content" link is the first focusable element on every page.
• Landmarks. Header, navigation, main and footer are marked up so screen readers can jump between them.
• Labelled controls. Every button, link and form field has an accessible name. Icon-only buttons carry text labels for assistive technology.
• Images. All images have alt text; decorative ones are correctly hidden from screen readers.
• Reduced motion. The animated background, cursor effects and transitions all switch off when your system asks for reduced motion.
• Language. Pages declare their language so screen readers pronounce content correctly.

Known problems

We would rather list these than pretend they do not exist.

• The site uses motion. Sections fade in as you scroll, cards respond to the pointer, and some elements animate. Reduced-motion settings turn this off, but if you find it uncomfortable and your system setting is not helping, tell us.
• We have not yet tested with real assistive technology. Our checks so far are automated and manual keyboard testing. We have not run a full screen-reader pass with NVDA, JAWS or VoiceOver, so there will be problems we have not found.
• No third-party audit. This statement is based on our own testing, not an independent assessment.

Checkout is not ours

Payment happens in a Tebex window, and its accessibility is theirs rather than ours. We have not audited it and cannot fix it. If checkout is what blocks you, tell us anyway: we will raise it with Tebex, and in the meantime we can take the order through a Discord ticket instead.

Telling us about a problem

If something on this site blocks you, we want to know, it is a bug, and we treat it as one. Contact us at hello@digitalden.shop and tell us the page, what you were trying to do, and what happened. If you use assistive technology, naming it helps us reproduce the problem.

We aim to reply within one working day and will tell you honestly whether and when we can fix it.

If we do not resolve it

If you are not satisfied with our response, you can contact the Equality Advisory and Support Service (EASS), which advises on rights under the Equality Act 2010.

How this was assessed

Self-assessed by Digital DEN using automated checks (contrast ratios, alt text, accessible names, heading structure, landmarks) and manual keyboard testing on desktop Chrome. The September 2026 review followed the redesign and the move to Tebex checkout, and fixed a skipped heading level in the footer. Last reviewed on the date above.